Services

Port Agency

We are providing all disciplines of the maritime agency services as a port agent for all over Italy. We make sure that each port call is handled with the care and attention and we know firsthand the importance and the value of providing timely information, executing precise coordination and round-the-clock reporting to our customers.

Naples main office is closely connected with various sub-agency and associated offices. Local offices are based on a very efficient communication system by means of which Naples office is acting a coordinating point for all activities.

We work to protect the interests of our charterer clients by taking steps to ensure efficient port operation at all times as charterer’s agents.

We are dedicated to protecting the interest of ship owners/operators by supervising the appointed charterer’s agent and monitoring port call operations as owner’s agents.

Husbandry

We take great pride in what we do and have in the past 41 years been able to build strong working relationships with national maritime officials, local port authorities and different parties in the maritime industry.

Our local expertise developed from years of operational experience is an advantage for all vessel owners and operators. Our experienced staff strives for excellence when performing husbandry and protective agency service at any time to assist you with the most efficient and cost-effective husbandry services.

We also protect the operator’s interests both logistically and documentation all to ensure well represented as a protective agent. We are responsible for monitoring the cargo and/or the charterer’s agents in order to ensure the proper arrangements are performed and not allow any delays or expenses. We review all documentation and ensure that each detail checks and verify. We do this by verifying proforma.

The following list is some of the husbandry services we offer, but not limited to these;

  • Crew change
  • The arrangement of adequate medical facilities for officers & crew members
  • Bunker supply and coordination
  • Provisions & ship supply
  • Nautical
  • FW supply
  • Cash to master
  • Garbage collection
  • Repairs & dry-docking
  • Tug-assistance
  • EU-ACD (ENS & EXS)
  • Storage & warehousing in our warehouse under the custom area
  • Spare parts’ clearance and delivery

Warehousing

RIGEL SHIPPING AGENCY has a warehouse located in Napoli, where spares in transit under the customs procedure or free to circulate, gives the possibility to forward from the free zone to all Italian ports in order to make faster, easier and smooth operations. In addition, our main office where is in Napoli close to the International Airport “Napoli Capodichino”, thus giving a great flexibility and connection.

Ship Supply

RIGEL has a partnership with national ship supplier providing provisions, spares, bonded, etc. in all Italian ports. Our goal is to make your processes easier and give the best service with fast planning/delivering, with the best quality of the product.

Shipbroking

Our experienced team focuses on liquid bulk cargoes trading on coastal and deep-sea routes worldwide. This well-qualified team offers a shipbroking service for the chartering needs of specialty liquid cargoes in wide tonnage range. The team handles all types of vessel charters from Voyage Contracts to Contracts of Affreightment and Time Charters. We work tirelessly to ensure you can choose from a wide selection of the most time-efficient, cost-effective and suitable shipping options available.

Yacht Agency

Rigel yacht division is offering a comprehensive and bespoke service to superyachts in all Italian ports as yacht agent. Rigel provides shore support service and around the clock assistance to captains and crew, including berth reservations, yacht clearance and formalities, bunkering, itinerary planning, provisioning, onboard entertainment, event planning, travel reservations, security services and technical service coordination.